SOCIAL MEDIA MANAGEMENT
Creatine Marketing is at the forefront of leveraging Social Media Marketing to the benefit of our client’s campaigns. Our team of Social Media experts will sit with you one-on-one, and individually design a social media campaign specific to you and your organization’s objectives. Whether it is generating more “followers”, building a stronger reputation online, or just effectively posting relevant content, we will design a campaign specific to your needs and adheres to all compliance standards. Since Social Media is a continually changing environment, we continuously monitor and adapt our campaigns to the shifting landscapes to ensure our clients are always “one step ahead” of the competition.
THE CREATINE MARKETING 5 STEP APPROACH
First we prioritize our clients’ objectives. What do our clients want to accomplish through social monitoring? What do they want to monitor specifically – product reactions, customer service queries, or general discussions? Do they want to be able to identify potential buyers?
Now that we understand what we are doing, we develop a way to get there! With our clients, we set up a book of keywords that we want to pay special attention to, we prioritize our efforts since social media is enormous, and we ensure we are listening to the posts and tweets of the buyers / potential buyers of our clients.
Listening, interacting, and conversing with the clients’ buyers, we develop a reaction technique that covers all possible response scenarios, including a Crisis Management plan. We anticipate common and uncommon posts and tweets that buyers, critics, and others in the industry may say about the products and services on our clients’ social media pages. Our clients are confident in our abilities to engage with their audience on behalf of their company.
Social media is a conversation and relationship building experience. We assist our clients in building brand recognition, loyalty and credibility on social media sites Facebook, Twitter, LinkedIn, and YouTube. We understand the important to communicate effectively to buyers and those who interact with our clients fan pages.
We continuously evaluate our results versus our objectives. Since social media is constantly changing, we place heavy emphasis on evaluation. Our dedicated team of experts is always surveying the landscape and finding innovative ways to improve our methods. Once we evaluate our results, we go back to step 1, and repeat.